1. Are you a manufacturer or a trading company? A: We are a manufacturer. The products are designed and manufactured by Texcan.
Q2. What is your packaging? A: Each part is packed in a carton box and cartons will be packed in a larger one for shipping. Packaging can be customized as per customer requirements under customer authorization.
Q3. What are your terms of payment? A: 100% down payment before delivery. It can be discussed upon order quantity and consistent orders.
Q4. What are your terms of delivery? A: EXW, FOB, CIF, DAP, DDP.
Q5. How about lead time? A: 7 days for popular products. 15~30 days for large quantity order. Transit time is within 15 days for air freight and 40 days for sea delivery.
Q6. Can you produce according to the samples? A: Yes, we can make to print, make to samples or design as per customer inputs.
Q7. What is your sample policy? A: Samples can be ordered on each product’s page. Prices may be different with production prices.
Q8. Do you test all your goods before delivery? A: Yes, we have 100% test at the end of production line.
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